NeverGiveUp

Privacy Policy

1. Introduction

At NeverGiveUp, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

2. Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

  • Personal Data: Name, email address, and payment information
  • Usage Data: Information on how you use the Service
  • User-Generated Content: Information you provide through questionnaires and other interactions

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To personalize your experience and create AI-generated content
  • To process payments and manage your account
  • To communicate with you and provide customer support
  • To analyze usage patterns and improve our Service

4. Data Handlers and Third-Party Services

We may employ third-party companies and individuals to facilitate our Service. These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our current data handlers include:

  • Stripe: For processing payments
  • Plausible: For web analytics

5. AI and Data Usage

5.1. Your personal data is used solely for the purpose of personalizing your experience and generating content tailored to your needs.

5.2. We do not use your personal data to train our AI models for other purposes or users.

5.3. You have the right to delete all AI-stored information about you at any time through your dashboard.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Access, update or delete your personal information
  • Correct any information you believe is inaccurate
  • Object to our use of your personal data
  • Request restriction of processing of your personal data
  • Request transfer of your personal data
  • Withdraw consent where we are relying on consent to process your personal data

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@nevergiveup.ai.